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Registered NDIS Provider · Melbourne
Registered NDIS Provider · Melbourne

Care that helps every next step feel lighter.

Warm, person-centred NDIS support across Melbourne and surrounding suburbs. We match you with consistent carers who fit into your week, not the other way around.

10Melbourne
suburbs
24/7Response
window
4.9★Family
feedback
Support worker sitting alongside an NDIS participant during a home visitCarers who feel like family
Carer helping a participant prepare a meal in their own kitchen
Participant and support worker out together in the local community
Care services

Everyday support, shaped around you.

From your morning routine to community outings, every service is designed to fit a real week — practical, respectful, and quietly reliable.

Household tasks

Domestic chores, cleaning, laundry, kitchen support, and the routines that keep a home safer and calmer.

Assist travel and transport

Support getting to appointments, social activities, education, and community commitments with more confidence.

Personal activities

Respectful help with hygiene, dressing, medication routines, and everyday personal care.

Development of life skills

Structured support to build independence, confidence, and capability across daily living tasks.

Community participation

Support to take part in community life, social outings, group activities, and meaningful local connection.

Community nursing care

Home-based nursing support for monitoring, clinical routines, and coordinated health-related care.

See all services
Support worker and participant talking through the week's planParticipant being supported with a daily living task at home
Why families choose us

Calm planning. Reliable routines. Real confidence.

Person-centred and evidence-based — the participant, family or advocate is always primary to decisions. The result is care that feels personal without becoming complicated.

  • Tailored plans matched to goals and routines
  • Consistent support workers who genuinely know you
  • Clear communication with families and advocates
  • Coordinated transport, daily living, nursing & community support
Meet the teamUnderstand NDIS
The care journey

Four steps. Zero confusion.

Good NDIS support should be simple to understand. Here is exactly how we move from a first conversation to consistent, confident weekly care.

01

Listen first

We start with goals, routines, challenges, and the kind of support experience that feels right for the participant and family.

02

Shape the plan

Support is matched to daily living, transport, nursing, and community participation needs without unnecessary complexity.

03

Deliver consistently

Reliable workers, clear communication, and measurable progress keep the service practical and trustworthy.

04

Review and adapt

As goals change, support scales with them so participants can keep building independence over time.

What families say

Stories from the people we support.

Real feedback from participants and families across Melbourne. We're proud of every relationship we build.

★★★★★

“Our support worker has become part of the family. They show up on time, listen, and treat my son with so much respect.”

MariaParent, Melbourne
★★★★★

“Honestly the most consistent care I have had in years. Same friendly face every week and they always check what I need.”

SajidParticipant, Melbourne
★★★★★

“They walked us through every NDIS step gently. Communication is clear and our weekly routine finally feels stable.”

RebeccaSister & advocate, Broadmeadows
Frequently asked

Answers before you pick up the phone.

Quick clarity on the questions families ask us most often.

What support does Your NextStep Care provide?

We provide NDIS-focused disability support, assistance with daily living, community nursing care, transport assistance, household support, and community participation across northern Melbourne.

Which suburbs do you support?

We support participants across Craigieburn, Mickleham, Roxburgh Park, Wollert, Broadmeadows, Bundoora, Meadow Heights, Somerton, Greenvale and Yuroke, with a dedicated service page for each area.

How do I get started?

Call 03 9455 4599 or use the contact page to discuss goals, participant needs, preferred support times, and available services in your area.

Ready when you are

Let's plan support that actually fits your week.

Tell us about the participant, the goals, and the kind of routine you want to build. We'll handle the rest with calm, capable, person-centred care.

Call 03 9455 4599