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Eligibility
Who the NDIS supports
Australians under 65 with a permanent and significant disability that affects everyday living. Eligibility is reviewed by the NDIA based on goals and impact.
The NDIS
The NDIS, in plain language — and how we fit in.
A short, calm explanation of how the National Disability Insurance Scheme works and how a registered provider helps you turn a plan into actual weekly support.
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Plan
What an NDIS plan covers
Funded supports tailored to participant goals — including daily living, transport, community participation, capacity building and core supports.
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Management
How plans are managed
Plans can be self-managed, plan-managed or NDIA-managed. We work with all three so participants choose what feels right.
NDIS pathway
Four steps from eligibility to active support.
The general shape of the journey. Real timelines vary — we'll keep yours simple.
Check eligibility
Confirm NDIS access requirements and gather any supporting documentation needed for the application.
Plan your goals
Identify what a good week looks like — independence goals, community goals, and the supports needed to get there.
Choose providers
Pick registered providers (like us) who match your communication style, location, and care preferences.
Start support
Begin scheduled supports, review what's working, and adjust the plan as goals shift over time.
Registered provider
What a registered NDIS provider actually does.
Beyond the paperwork, a good registered provider becomes a calm operational partner — coordinating workers, communicating with families, and adjusting the plan when life changes.
- Operates under NDIS Quality and Safeguards standards
- Provides documented service agreements and clear billing
- Coordinates support workers, scheduling and continuity
- Communicates openly with participants, families and advocates
Supports we deliver
Funded supports we deliver under the NDIS.
Each stream maps to one or more NDIS support categories.
Common questions
NDIS questions we hear most.
Answers families typically need before booking a chat.
What support does Your NextStep Care provide?
We provide NDIS-focused disability support, assistance with daily living, community nursing care, transport assistance, household support, and community participation across Western Sydney.
Which suburbs do you support?
We currently emphasise Wentworthville, Greystanes, Parramatta, Toongabbie, Blacktown, and Granville, with dedicated service pages for those local areas.
How do I get started?
Call 1300 123 966 or use the contact page to discuss goals, participant needs, preferred support times, and available services in your area.
Ready when you are
Need help interpreting your plan?
We'll walk through the funding categories together and identify the supports that move you toward your goals.